HCL Off Campus at Chennai – From 5th to 30th June 2015.

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HCL Off Campus at Chennai – From 5th to 30th June 2015: HCL Technologies Limited is a leading IT company. It is providing services in application development, mainframe services, web technology, SaaS, application portfolio optimization, product engineering, R & D, custom & package applications etc.

HCL Off Campus at Chennai – From 5th to 30th June 2015.

HCL Technologies Business Services is Looking for Fresh candidates to work as Junior Engineer Product Support at Chennai. Any Graduate, B.E, B.Tech Candidates are Eligible.

Job Summary:
Company Name: HCL Technologies
Education: Any Graduation, B.E, B.Tech
Experience: 0 to 3 years – Both Freshers and Experienced candidates are eligible
Location:Chennai.
Industry: IT Software/ Software Services/ Product Support.
Role: Junior Engineer Product Support
Key skills: 

  • Highly confident communicators with excellent interactive ability.
  • Tailors tone and communication style to the customer needs.
  • Offers clear explanations.
  • Demonstrable call control skills.
  • Culturally aware with good intercultural skills.
  • Crafts appropriate responses to customer objections and uses strategies to repair communication.
  • Speaks standard business English in a neutral accent with no mother tongue influence
  • Highly sentient.
  • Ability to identify and respond appropriately to customer emotions.
  • A high level of professional integrity with a tendency to do the right thing.
  • Tenacity in dealing with complex problems.
  • An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
  • Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.

Job Description:

  • Assist BT Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service for  BT Sports and TV
  • Assist BT Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
  • Trouble shooting for Broadband related issues.
  • Setting up wireless connection on Laptops and Desktops. 
  • Connectivity issues with ops Modem, Routers, Hubs and Switches. 
  • Dealing with network connectivity LAN , WAN and MAN.
  • Checking the exchange line issues / outages / fixing appointment with the technician at UK.

Contact Details:
Company Name: HCL Technologies
Website: www.hcltech.com

Walk in Date: 05th to 30th June 2015.

Walk in Venu:

HCL, 107 Navin WSS towers,
Harris Road, Pudupet, Near casino Theatre,
Chennai – 600002.

Posted On: 04-06-2015.

Click Here to Apply.

 

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